New ITL Business Development Manager for the UK

Commenting on Chris’ promotion, Andy Bullock, Senior Business Development Manager said, “Since Chris joined ITL in 2017 he has gained extensive product knowledge and experience as a support engineer, as well as in-depth expertise in customer training, configuration and software installations. I have worked closely with Chris over the years during his time in customer support and I am delighted that he will be working with me, together taking responsibility for our gaming and retail customers in the UK. He is fantastic with customers; has great communication skills and really gets to know their requirements, so I am confident he will flourish in this new business development role where customer satisfaction is key. Although our traditional focus in the past has been cash handling for gaming and amusement, we are also now established in the retail and kiosk marketplace plus provide age verification and facial analysis solutions with many new products on the way - Chris will play a key role in furthering our market share in these exciting, ever-changing sectors.”

Commenting on his new role, Chris said, “I already know many of our customers from my five years working in technical support. For the past year I have been doing a cross over dual technical support/sales role which has enabled me to get to know some of our key retail customers and gain a better understanding of their needs. I am looking forward to attending the retail focussed exhibitions that we have planned throughout the year and heading up the Retail Technology Show in London, which will allow me to meet our existing retail customer base and new clients too. I am keen to get started and look forward to working closely with Andy to ensure we offer our UK customers the best possible automated transaction products, to help them generate cost savings and efficiencies.”