Spain, central market for Rank: 100% renewable electricity and new online game controls in Enracha

Spain consolidates its position as one of The Rank Group Plc's core markets, according to its 2026 Sustainability Report for the year ended 30 June 2026. The British group operates in the country through Enracha, its community gaming business for the Spanish market, with nine stores offering bingo, electronic casino, machines, sports betting, catering and live entertainment, as well as a digital brand of the same name. The document places Spain together with the United Kingdom as the group's two "core markets" for the purposes of Scope 1, 2 and 3 emissions, and confirms that the electricity purchased in both countries comes 100% from renewable sources.

In the regulatory field, the report recalls that Spanish operations are governed by the Directorate General for the Regulation of Gambling (DGOJ) together with the regional authorities of Andalusia, Catalonia and Madrid. Rank describes the Spanish legislative environment as "relatively more simplified" for the protection of customers, although with "more prescriptive" requirements. The group is a member of Jdigital, the Spanish online gambling association, as well as the land-based bingo associations of the three regions where it operates: ASOBING (Andalusia), AEJEA (Catalonia) and ASEJU (Madrid).

Safe gambling accounts for a large part of the Spanish chapter. In Enracha's lounges, the company verifies the customer's identity at the entrance and provides clear activity reports that record gaming history and total spending. Responsible gambling notices are displayed on each machine, alongside posters in the toilets and leaflets at reception. In the Spanish digital business, new customers receive introductory guidance on safe gambling at registration, and communications and marketing materials include links to the safe gambling page and the national self-exclusion system.

Among the control tools, in Spain the default deposit limits are assigned at the time of registration and require a formal request to increase them, while customers of the Spanish digital channel set mandatory time limits on all activity except sports betting. The group synchronizes its databases with the General Registry of Gambling Access Prohibitions (RGIAJ) using a real-time API. As for self-exclusion, flexible periods are offered in Spain, with early lifting subject to the review of the central safe gaming equipment or mandatory cooling off periods. Age verification is carried out through a service provided by the Spanish regulator, and only those over 18 years of age are allowed access to the rooms by proving identity.

For the early detection of at-risk customers, the report specifies that, in Spain, customers identified as at risk receive direct summaries of their activity, mandatory gambling control recommendations, restrictions on the use of credit cards and mandatory payment verification. For the Spanish digital business, the company also introduced a new CRM system.

In terms of training and compliance, Rank works in Spain with Gordon Moody, a British charity specialising in gambling addiction, and the Gibraltar-based consultancy Better Change to train the teams at its venues. The training is delivered through the Enracha Campus platform, which includes a two-year programme aimed at professional development. The Compliance Officer of the Spanish face-to-face business audits Enracha's premises every three months, and each autonomous community has its own regulatory framework. New games in the Spanish digital business must pass tests by both the company that markets them and the Spanish regulator. Compliance with money laundering regulations in Spain is subject to an independent audit annually, and the company is audited on a biannual basis in accordance with Spanish legislation on gaming equipment and software. In data protection, a Spanish Data Protection Committee meets every four to five weeks and conducts an annual review of the policy, with training translated into Catalan and Spanish.

In the area of people, the group extended its mental health support platform, Lyra Health, to the Enracha business, thus ensuring that its employees in Spain have direct access to wellbeing resources. The report also includes continuous collective bargaining in all Spanish premises, both regionally and nationally. In health and safety, management in Spain is carried out by an external provider, in compliance with Spanish legislation on the prevention of occupational risks; the number of accidents in Spanish wards fell from 28 to 20 in the year.

The ultimate responsibility for the net-zero strategy for Enracha's face-to-face stores lies with the group's general manager in Spain, as detailed in the climate governance section. The report stresses that Rank already has complete Scope 3 data for Spain and the United Kingdom, which reinforces its decarbonization roadmap.

Finally, regarding the disclosure framework, the group confirms that it initially expected to be subject to the European Union's Corporate Sustainability Reporting Directive (CSRD) for its Spanish operations. However, following the European Commission's "Omnibus" simplification update of February 2025 – which raised the turnover thresholds for non-EU parent companies – the company confirms that it is no longer within the scope of the CSRD, although it maintains its double materiality assessment.