One of the most characteristic elements in the betting sector - the telephone assistance service for sports betting - had not been deprecated by the arrival of the Internet, but was still one of the ways in which operators receive requests of your clients. However, given the trend of improving protection measures and keeping players informed at all times, bet365 has decided to remove this option from its offer.
As other operators have already done, bet365 has just announced one of the measures that is most clearly related to the attempt to provide a responsible gaming environment for sports betting fans: stop the service so that they bet by calling the operator and that The latter places the bets desired by the clients.
In this way, Bet365, one of the largest betting operators in the United Kingdom, follows the market trend that has gradually become an irrelevant part of the business. All the personnel dedicated to perform this service have been transferred to new positions, and clients have been informed that this "tele-service" will no longer be provided, providing them with the most appropriate way to transfer their accounts and data. to the digital space.
Certainly, telephone bets represent a very small percentage of income, but they are considered a way of placing bets in which customers are not provided with the majority of content related to Responsible Gaming, so eliminating the service is also a way to adapt to the new times in this matter.
