The European Casino Association (ECA) announces that the Spielbanken Niedersachsen GmbH (SNG) group has been certified for responsible gaming in accordance with its strict parameters. In this regard, the German operator has obtained certification after an independent audit carried out by the respected auditors Prof. J. Häfeli (Luzern) and Ms S. Brecht (Stuttgart).
ECA has explained in a press release that the certification means that the group is operating in adherence with the latest standards in Responsible Gambling upheld by the licensed land-based casinos industry in Europe.
In this way, SNG joins a growing number of ECA members currently certified according to the ECA Responsible Gambling Framework, which includes Casino Cosmopol (Sweden), Casino 2000 (Luxembourg), Casino Monte Carlo (Monaco), Veikkaus (Finland), Casino Belgrade (Serbia), Spielbanken BadenWürttemberg (Germany), Merkur Spielbanken Sachsen Anhalt (Germany), Holland Casino and Casinos Austria, with several other leading operators currently undergoing the process of certification.
It should be noted that the certification is granted to ECA members after an independent third-party audit has been conducted. The ECA Responsible Gaming Framework has been developed with input and leadership from eminent researchers in the field of gambling addiction over several years. The certification according to this standard is exclusive to members of the European Casino Association.
ECA Secretary General Hermann Pamminger has reiterated the association's commitment to an unwavering set of principles and underlines that “promotes independent scrutiny by industry professionals to ensure the highest levels of transparency are adhered to at all times”.
The main criteria of the ECA Responsible Gambling Framework covers the following topics:
- Employee Training
- Player Education
- Entrance Policies
- Stakeholder Engagement
- Advertising and Marketing
- Research and Awareness
Along these lines, Per Jaldung, ECA Chairman, highlights that “it is of the utmost importance that a comprehensive standard is set across all European casinos for the safe-guarding of our customers.” He also explains that “the totally independent nature of the audit ensures that these principles are indisputable and represent the highest levels of probity adopted by our members ".
On the other hand, Max Rösle, CEO of Spielbanken Niedersachsen, emphasized that the audit process has been an “opportunity to improve our processes and develop our standards even further. It is in the interest of all members to support responsible gambling and in doing so, strengthen the credibility of the ECA”.
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