Flutter Entertainment welcomes the announcement of a new package of measures released by the Gambling Commission, many of which were proactively supported by the group and other BGG members in the Game Design Code of Conduct introduced last year.
As Flutter Entertainment has put it, the Commission's support for these and other measures provides a clear framework for the entire gaming industry in the UK and is a significant step forward in improving the scene for its customers.
It should be noted that this Tuesday, February 2nd, the Gambling Commission announced a package of strict measures which will strengthen the protections and controls for those who gamble through online slots games - including the introduction of limits on spin speeds, and the permanent ban on features. that speed up play or celebrate losses as wins.
New rules published by the UK's highest gambling regulatory authority include a total ban on four key features of online slot games:
- Features that speed up play or give the illusion of control over the outcome
- Slot spin speeds faster than 2.5 seconds
- Autoplay - which can lead to players losing track of their play, and;
- Sounds or imagery which give the illusion of a win when the return is in fact equal to, or below, a stake
Other changes include:
- Operators must clearly display to the player their total losses or wins and time played during any online slots session.
- Alongside the changes for online slots the Commission has also introduced a permanent ban on reverse withdrawals for all online gambling - this function previously allowed consumers to re-gamble money they had previously requested to withdraw.
The enhanced protections that have been announced will need to be fully implemented by online operators by October 31, 2021.
In this regard, Neil McArthur, executive director of the Gambling Commission, explained that studies have shown that these prohibited characteristics increase the risk of harm to customers.
On the other hand, the Minister of Sports, Tourism and Heritage, Nigel Huddleston, said: "Today's steps will help curb the intensity of online gambling, introducing greater protections that will reduce the risk of gambling-related damage."
It should be noted that the Gambling Commission has issued a press release emphasizing that the new rules are part of its comprehensive program to make gaming more fair and secure.
The announcement of the further consumer protection rules for online games and the design of those games follow the Commission’s announcement on 30 September that it was implementing new rules to stamp out irresponsible ‘VIP customer’ practices. Those rules came into force on 31 October 2020. A consultation on customer interaction was also launched last in November with the outcome expected later this year.
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