AGA publishes a study on the sector's response to COVID-19

The American Gaming Association (AGA) has released a report with the results of a study focused on the industry response to COVID-19.

AGA has highlighted that the industry accepted the challenge by helping frontline workers, leading the way for businesses across the country to reopen responsibly, working together to implement innovative health and safety protocols.
In this regard, the following actions stand out:
  • They helped solve the shortage of personal protective equipment and testing. Casino operators combined to donate hundreds of thousands of masks and additional protective gear, while also leveraging extensive supply chain resources to help procure and distribute COVID-19 tests.
  • Some casinos became COVID-19 testing facilities and, more recently, vaccination centers.
  • Commercial and tribal gaming operators donated millions of meals to families in need in gaming communities across the United States.
  • Many casinos continued to pay and support their employees while the casinos lay idle, while gaming operators and providers established emergency relief funds to provide financial assistance to current and former employees.
  • At the reopening, the industry has implemented rigorous health and safety protocols with the help of innovative and contactless solutions
  • The casinos helped write the playbook for businesses of all industries across the U.S. to effectively reopen while prioritizing the health of employees and customers.

Referring to the valuable response of the US gaming industry during the health crisis, Andrew Walsh of the Division of Homeland Security, Las Vegas Metropolitan Police Department, commented: “The best thing I can say about the gaming industry during the pandemic is that to them it wasn't a competition to see who could reopen their properties first ... They did everything they could to help each other with the safety and security measures that were put in place to protect people who came to town”.

  • 989 casinos closed
  • 650,000 gaming employees idled
  • 564 communities directly impacted
  • $105B lost in economic activity
  • 32% decline in YoY gaming revenue in 2020 (through November)